Valpak Direct Marketing Systems, Inc.

Accounts Receivable – Collections Representative

US-FL-St Petersburg
7 days ago(1/10/2018 4:48 PM)
Job ID
Franchise Operations/Support
Valpak Corporate Headquarters


Valpak is looking for a high-value Accounts Receivable – Collections Representative. Think of it as a support role on steroids A.K.A. “Super Admin Support”!!




Valpak has a small but nimble support team that does just about everything you can imagine for our franchisees. You will be working with a team of other talented accounts receivable – collections representatives making sure our reps in the field are equipped with everything they need to tell the Valpak story. This position is for highly-skilled, experienced accounts receivable – collections professionals who get jazzed about:


  • Provides remote operations, billing and collections support to the corporate owned franchise locations.
  • Prepares, consolidates, generates and batches client and intermarket invoices to be distributed by location.
  • Processes bank deposits, credit card payments and ACH debits including posting to VPOffice.
  • Creates and distributes reports upon request, or agreed upon weekly and/or monthly schedule.
  • Calculates and reports on staff commissions.
  • Contacts customers to arrange for payments as well as arranging payment plans and sending accounts to collections.
  • Communicates with customers regarding discrepancies in charges, payments, or credits, and researches any disputed items.
  • Disseminates information about and assists in the local implementation of Valpak policies, programs, and products with Owned & Operated locations.
  • Implements VPOffice and Franchise Operations programs tailored specifically for organizational needs.
  • Interacts and supports V P Holdings departments (Franchise Sales, Sales Operations, ITSS, Customer Service, etc.) on Franchise Operational and VPOffice related issues.
  • Performs related work and additional duties as needed or required.


  • Minimum of 3 years’ experience in a combination of operational, financial, and general business management positions
  • Experience with accounts receivable is required
  • Demonstrates leadership ability
  • Critical thinking
  • Ability to plan and manage work
  • Strong organizational skills
  • Strong negotiation and persuasion skills
  • Ability to work in a dynamic environment with deadlines
  • Ability to make independent decisions
  • Strong interpersonal skills
  • Initiative

Company Overview

At Valpak, we look for employee-focused, committed, and passionate Subject Matter Experts (SMEs). For nearly 50 years, Valpak has led the way in the coupon mailing industry, providing money-saving discounts to millions of consumers and local businesses looking to reach new customers and strengthen their marketing successes.  Our mission is to help people save, businesses grow and neighborhoods thrive. 


If you desire to work in a comfortable, collaborative atmosphere, Valpak may be the place for you. Our workforce is diverse in thought, perspective, and culture. We provide our employees with a comprehensive benefits package including: medical, dental, vision and 401K.  As a family-focused company we believe in balancing work and play so feel free to use your paid time off as you wish.


Valpak is an Equal Opportunity Employer (EOE).


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